Version 04/09/2025
1. WHO IS THE CONTROLLER OF YOUR DATA?
The data controller of your personal data is Benetton Group Srl , with registered office in via Villa Minelli 1, 31050 Ponzano Veneto (TV), Italy, PEC: benettongroup@legalmail.it. Benetton Group Srl is the company that owns the website outletbenetton.com (hereinafter “Digital Properties”)
You can contact the Data Controller in writing at the address above.
Benetton Group Srl has appointed a Data Protection Officer who can be contacted directly at the email address rpd@benetton.it, or by writing to the following address: Data Protection Officer, at the Legal Affairs Department, Benetton Group Srl, via Villa Minelli 1, 31050 Ponzano Veneto (TV), Italy.
2. TYPE OF DATA
Depending on the products, services or features of the platform that you intend to use from time to time, as indicated above, certain data may be required rather than others.
In general, the data subject to processing may be:
- user identification data (e.g., name, surname, date of birth, language and country from which you operate with us, etc.);
- contact details (e.g. email address, telephone number, address, etc.)
- transactional data (for example, your payment data, information relating to purchases made by you, orders, returns, etc.);
- connection, geolocation and navigation data (for example, IP address, mobile app, cookies or similar technologies);
- commercial data (for example, newsletter subscription),
- data relating to tastes and preferences .
Depending on the services and/or features requested, some data may be requested in a mandatory form as they are necessary for the provision of the requested service or product or to allow access to the requested feature.
Therefore, such data is necessary for the exact fulfillment by us of obligations arising from the contract, or necessary to fulfill obligations arising from applicable provisions of law or regulation.
Failure to enter such data may result in the inability to complete your registration as a user or the inability to receive such services or products or to benefit from the requested functionality.
3. PURPOSE OF THE PROCESSING, LEGAL BASIS AND RETENTION PERIOD
Below are indicated, depending on the types of services and/or functions requested, the purposes of the processing, the legal basis on which the data is processed and for how long the latter is stored.
| PURPOSE | DESCRIPTION OF THE PURPOSES | LEGAL BASIS | RETENTION PERIOD |
| Management of registration as a user of the Digital Properties. | If you decide to register on the website, or make a purchase on the website, some of your personal data will be processed in order to identify you as a user and authorize you to access the various features and services of the same. | Terms governing the use of the website (Art. 6.1.b GDPR) | Until the consumer requests deletion of the account or 10 years if no transactions are made in the last 24 months |
| Fulfilment and execution of the contract for the purchase of goods and/or services and administrative and accounting purposes | Personal data are processed in the following cases:
|
(Art. 6.1.b GDPR) | The data necessary for the fulfillment of contractual obligations and administrative and accounting purposes are kept for up to 10 years. |
| Processing of requests received through customer service channels | Your personal data will be processed to manage requests, process complaints and product warranties, provide technical support through email, phone calls and social media. | Legitimate interest (Art. 6.1.f GDPR) | For the time strictly necessary to manage the requests (and in any case no longer than 36 months from the date of receipt of the request). |
| Marketing purposes | We will process your personal data to manage your subscription to the newsletter and to send you personalized information about our products or services through the use of different electronic means of communication (for example, email or SMS). You can unsubscribe from the Outlet Newsletter at any time by:
To carry out promotional actions (for example, to run contests or to forward your list of saved articles to the email address you indicated). |
Consent (Art. 6.1.a GDPR) | 24 months from the date of issue of marketing consent |
| Analysis of the use of the platform and services (cookies) in order to improve the user experience and the commercial offer | When you access the site, your browsing data and interaction with social channels will be processed for analytical and statistical purposes, i.e. to understand how users interact with the site and allow us to improve it. | Consent (Art. 6.1.a GDPR) | Until the browsing data is made anonymous as stated in the cookie information present in the cookie bar. |
4. SHARING INFORMATION WITH OTHER PARTIES
For the purposes indicated in this information, your personal data may be communicated to other companies controlled by the Data Controller or to third parties who work in collaboration with the Data Controller in the provision of services, duly appointed as data processors or persons in charge of processing. Among these:
- Financial institutions and companies specializing in online payments and fraud detection and prevention
- Technology service providers.
- Suppliers and collaborators of logistics, transport and delivery services.
- Customer support service providers.
- Marketing and advertising vendors, collaborators and partners.
Furthermore, for all the purposes indicated in the information, your data may also be communicated abroad, inside or outside the European Union, in compliance with the rights and guarantees provided by current legislation and after verification of the adequacy of the level of protection guaranteed by the third country.
Finally, your data will be processed by internal resources within the Data Controller's offices, adequately trained, who operate as personnel authorised to process personal data.
5. RIGHTS ON THE DATA YOU PROVIDE US
We inform you that you have the right to ask the Data Controller to access your personal data and to rectify them if inaccurate, to delete them or limit their processing if the conditions are met, or to oppose their processing for legitimate interests pursued by our Company, as well as to obtain the portability of the data provided, only if subject to automated processing based on your consent or on the contract.
You also have the right to revoke the consent given for the processing purposes that require it, without prejudice to the lawfulness of the processing carried out up to the moment of revocation.
You may exercise these rights by contacting Benetton Group Srl at the contact details indicated in point 1 and indicating the right you intend to exercise.
In particular, you may exercise the right to erasure of data pursuant to art. 17 of the GDPR by contacting us via the form https://outletbenetton.com/pages/contact and selecting the reason “erasure of personal data”.
If deemed necessary for your identification purposes, we may ask you to provide us with a copy of a document certifying your identity.
Please note that if you have registered for the services as a user, you can also access the appropriate personal data section of your account to modify or update it. In any case, please note that by actively providing us with your personal data by any means, you guarantee its truthfulness and accuracy and undertake to notify us of any changes. Any loss or damage caused to the Owner or to a third party due to erroneous, inaccurate or incomplete information provided in the registration forms will be the sole responsibility of the user. Generally, you are required to provide us only with your personal data, not the data of third parties, except as provided in the privacy and cookie policy.
We also inform you that you have the right to lodge a complaint with the Data Protection Authority ( www.garanteprivacy.it ) for the protection of personal data.
6. CHANGES TO THE INFORMATION NOTICE
When we deem it appropriate, we may modify the information contained in this policy. In this case, we will communicate it in various ways (for example, publication on sites, newsletters, with a banner, a pop-up or a push notification) or by forwarding a specific email if the change affects the purposes for which the data was collected, so that you can review the changes, make your assessments and, if necessary, oppose or cancel any services or functions.
7. INFORMATION ABOUT COOKIES
We use cookies and similar devices to facilitate your navigation on the site, to analyze the way you interact with us and, in certain cases, to send you advertisements based on your browsing habits. We invite you to carefully read our cookie policy for more information on the cookies and similar devices that we use, their respective purposes and other relevant information.
